Effective Date: 17 Jan 2025

1. Overview Devi, the parent company of Punpun Services LLP (referred to as “we,” “our,” or “us”), is committed to ensuring a seamless and efficient shipping experience for our customers. This Shipping Policy outlines the terms and conditions related to the shipping of products purchased through our platforms.

2. Shipping Destinations

We currently ship to the following locations:

• India
• Shipping availability is subject to restrictions and may vary based on product type and destination.

If your location is not listed, please contact us at contact@deviring.com for assistance.

3. Processing Time

a. Order Confirmation:

• Orders are processed within 1-2 business days after confirmation.
• You will receive an order confirmation email with details of your purchase.

b. Order Processing:

• Processing times may vary during peak seasons or due to unforeseen circumstances. Any delays will be communicated promptly.

4. Shipping Methods and Costs

a. Standard Shipping:

• Delivery within 28-30 days.
• Standard shipping charges are calculated at checkout.

5. Tracking Your Order

Once your order has been shipped, you will receive a confirmation email containing the tracking number and a link to track your shipment. Please allow 24 hours for tracking information to update.

6. Delivery Timeframes

Estimated delivery times are calculated from the date of shipment. Delivery times may vary based on:

• Destination and local postal service efficiency.
• Customs clearance processes for international orders.
• Unforeseen delays due to weather or other external factors.

7. Undeliverable Packages

If a package is returned to us due to an incorrect address, failed delivery attempts, or refusal by the recipient, we will:

• Notify you of the return.
• Provide options for reshipping (additional charges may apply) or issue a refund for the order, excluding shipping fees.

8. Customs, Duties, and Taxes

For international shipments, the recipient is responsible for any applicable customs duties, taxes, or import fees. These charges are not included in the product price or shipping fees.

9. Damaged or Lost Shipments

a. Damaged Shipments:

• If your order arrives damaged, please contact us within 7 days of receipt with photos of the damage.
• We will arrange for a replacement or refund based on the circumstances.

b. Lost Shipments:

• If your order is lost in transit, please notify us as soon as possible. We will work with the shipping carrier to resolve the issue and ensure a satisfactory resolution.

10. Changes to Shipping Policy

We reserve the right to update or modify this Shipping Policy at any time. Any changes will be effective immediately upon posting to our website. Please review this page periodically for updates.

11. Contact Us

For any shipping-related inquiries, please contact us at:

Devi
Email: contact@deviring.com
Phone: 9990777408
Address: Office No. 147, Metroplex East Tower, Laxmi Nagar, New Delhi, 110092, India.